Terms and Conditions
Payment for lessons
Payment must be received prior to the start of the lesson / five week block according to details laid out in your confirmation letter.
Pole loan / return
Poles can be loaned for practise during a five week block, for a cost of £50. ( £20 loan fee and £30 returnable deposit). Payment must be received by the start of the five week block and a cash deposit of £30 will be returned at the end of the last session in return for the poles.
Bookings made through our online calendar booking system can be rescheduled up until 24 hours of the commencement date/time of the booked session. You can reschedule your booking by logging into My Account or by contacting us to arrange another suitable date.
Nordic4 is not able to refund customers who decide to cancel their booking.
In the event that Nordic4 is not be able to deliver a session due to adverse weather conditions or other unforeseen circumstances, the booked session is cancelled and a credit voucher will be issued to your Nordic4 account for you to use on your next Nordic4 booking. Credit vouchers may take upto 72 hours to appear in your Nordic4 account.
For cancelled sessions that are arranged outside of the online calendar booking system (i.e. Beginner’s Taster/Follow Up), your Nordic4 Instructor will contact you to arrange an alternative date carrying your booking forward.